Support

Help with the Tesora Compute API and the Tesora Compute add-in for Excel: look up what a function does, or send us a problem and get a reply.

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Tell us what went wrong and we will get back to you. Reports reach the Tesora engineering team directly. If you leave an email address we will reply to it; without one we can still act on the report but cannot answer you.

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What does this function do?

Every function callable from a cell as =TESORA.NAME(...) is listed here with its description. Excel links here from a function’s help, in which case the box below is already filled in with the function you came from.

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Tesora Compute for Excel

The add-in adds the whole compute catalog to Excel under the TESORA namespace. Type =TESORA. in any cell and Excel offers the full list.

Common problems

#NAME?
The add-in is not loaded in this workbook. Open Home › Tesora › Tesora Compute to load it, then recalculate with Ctrl+Alt+F9.
#N/A with “Tesora Compute is unreachable”
The service could not be reached from Excel. Check your network, and whether a firewall or proxy blocks https://compute-fleet.tesora.ai.
#VALUE! with a message
The compute engine rejected the call and the cell carries its reason. Hover the cell to read it; the wrong number or type of arguments is the usual cause.
Formulas stop returning partway through a recalculation
You are likely over the per-minute rate limit. The taskpane shows your current budget; signing in raises it. See the limits.

What leaves your workbook

A =TESORA.* formula is computed by this service, not on your machine: the arguments you pass — the cell values and ranges in the call — are sent over HTTPS to https://compute-fleet.tesora.ai to be evaluated, and the result is returned to the cell. Nothing else in the workbook is read or sent, and we do not retain the arguments or results after the call. See the Privacy Policy for the full account.

Documentation